Terms of service

Kahzhoo Terms of Service

Last Updated: June 2, 2026

OVERVIEW

Welcome to Kahzhoo! The terms "we", "us" and "our" refer to Kahzhoo. Kahzhoo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Kahzhoo is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your county or province of residence, or that you are of the age of majority and have given us your consent to allow any of your minor dependents to use this site.

To purchase any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your order transactions and details.

SECTION 2 - OUR HANDMADE PRODUCTS & VARIATIONS

We sell handmade Brazilian crafts, crochet bandanas, and unique jewelry pieces. Because our items are carefully handcrafted:

  • Natural Variations: You acknowledge that handmade items, by their nature, may have minor variations in stitch tension, dimensions, pattern alignment, and natural texture. These are not considered defects, but rather the unique character of artisan, slow-made products.

  • Color Representation: We make every effort to display the colors of our products as accurately as possible. However, because computer monitors and mobile screens display colors differently, we cannot guarantee that your device's display of any color will be 100% accurate.

  • Availability & Quantities: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products are subject to change at any time without notice, at our sole discretion.

SECTION 3 - MADE-TO-ORDER & PROCESSING TIMES

Certain products, including our crochet bandanas, are made-to-order (Pre-Order).

  • Production Time: Please note that these items require a standard production time of 2 working days before they are dispatched for shipping.

  • Order Acceptance: Your order represents an offer to purchase. We reserve the right to decline or cancel any order if we cannot meet the production timeline due to high demand. If we cancel an order, we will notify you immediately and issue a full refund to your original payment method.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. Unless otherwise expressly stated, posted prices do not include shipping and handling charges, which will be calculated and added during the checkout process.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You represent and warrant that you are authorized to use your chosen payment method (including Credit/Debit Cards, Apple Pay, or Revolut transfers) and that any transaction fees will be honored.

SECTION 5 - SHIPPING AND DELIVERY

We ship our products from Ireland using An Post (postal service).

  • Delivery Estimates: All delivery times provided at checkout are estimates only and are not guaranteed. We are not liable for shipping delays caused by carrier backlogs, adverse weather, or customs processing.

  • Risk of Loss: Once we transfer the package to An Post, the title and risk of loss for the items pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all text, graphics, logos, images, product designs, and branding (including the name "Kahzhoo" and our custom Caju illustrations) are owned by Kahzhoo and are protected by Irish, European, and international copyright and intellectual property laws. You must not copy, reproduce, or resell any part of our designs or website content without our express written permission.

SECTION 7 - THIRD-PARTY LINKS & OPTIONAL TOOLS

We may provide you with access to third-party tools (such as payment gateways like Stripe) or links to social media platforms. You acknowledge that we provide access to such tools "as is" without any warranties or conditions. Any use of optional third-party platforms is entirely at your own risk.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which is designed in compliance with the General Data Protection Regulation (GDPR).

SECTION 9 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Except as explicitly stated by us, our products and Services are provided 'as is' and 'as available' for your use, without any warranties or conditions of any kind, either express or implied, including durability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by Irish law, in no case shall Kahzhoo, our designers, or family team members be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products.

SECTION 10 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

SECTION 11 - GOVERNING LAW & JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland. You and Kahzhoo agree that any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at kahzhoo@outlook.com.

Our business contact information is posted below:

  • Trading Name: Kahzhoo

  • Contact Email: kahzhoo@outlook.com

  • Location: Dublin, Ireland.

    (Note: As a local small-batch artisan brand operated as a sole trader, we are currently exempt from VAT registration. If you require a formal invoice, please contact us at our email address above).